Source receipt

FW: Fresh cutover runbook

email_threadL2

Author / speaker: Nadia Haddad
Recorded date: 2026-01-20T11:15:00
Position: Message 4
Document: emails/18_fresh-cutover-runbook

From: n.haddad@relexsolutions.example

To: i.petrov@meridian-consulting.example, r.oyelaran@meridian-consulting.example

Cc: ana.duarte@relexsolutions.example

Hi Ivan, Ruth, Ahead of the bakery scoping session, this is the runbook we used for the fresh cutover in December. It is a useful template for how we will handle the bakery go-live. Nadia Nadia Haddad Solution Consultant Image +46 76 552 30 18 | CET n.haddad@relexsolutions.example Vasagatan 7, 111 20 Stockholm Image Plan better. Sell more. Waste less relexsolutions.example

Surrounding conversation

Priya Nair · Message 1 · 2026-01-21T09:35:00

This email originated from outside of RELEX. Be careful of attachments and links from unknown senders. Report suspicious emails using the report button. There were two versions because I asked for there to be two versions. My mobile is now with a consultancy I have no contract with. Please ask them to delete it and tell me when they have. Priya Nair IT Integration Lead +49 151 3307 9126 Acme Org GmbH | Hansaring 82, 50670 Köln acme-org.example Image

Nadia Haddad · Message 2 · 2026-01-21T09:20:00

I forwarded the file I had. I did not know there were two versions. Nadia Haddad Solution Consultant Image +46 76 552 30 18 | CET n.haddad@relexsolutions.example Vasagatan 7, 111 20 Stockholm Image Plan better. Sell more. Waste less relexsolutions.example

Priya Nair · Message 3 · 2026-01-21T08:55:00

This email originated from outside of RELEX. Be careful of attachments and links from unknown senders. Report suspicious emails using the report button. Nadia, Ivan has just replied to me from a thread I was not on, quoting the runbook. Did you forward the version with the contact page in it? Priya Nair IT Integration Lead +49 151 3307 9126 Acme Org GmbH | Hansaring 82, 50670 Köln acme-org.example Image

Ana Duarte · Message 5 · 2025-12-12T17:25:00

That is exactly the right way to do it, thank you. Best regards, Ana Duarte Project Manager Image +351 913 882 145 | UTC +01:00 ana.duarte@relexsolutions.example Rua do Ouro 42, 1100-063 Lisboa Connect with me Image Image Plan better. Sell more. Waste less relexsolutions.example Image LinkedInYouTube

Lena Fischer · Message 6 · 2025-12-12T17:10:00

This email originated from outside of RELEX. Be careful of attachments and links from unknown senders. Report suspicious emails using the report button. Received. I am going to forward the operational sections to the four regional managers without the contact page, since they need to know what is happening Monday. Mit freundlichen Grüßen Lena Fischer Head of Supply Chain +49 151 2244 8830 Acme Org GmbH | Hansaring 82, 50670 Köln acme-org.example [cid:image001.png]

Ana Duarte · Message 7 · 2025-12-12T16:30:00

Attached is the fresh cutover runbook for Monday. It contains the on-call mobile numbers for Kwame, Priya and Lena. Please keep distribution to this group only. Priya asked for that specifically in February and it is a reasonable request. Best regards, Ana Duarte Project Manager Image +351 913 882 145 | UTC +01:00 ana.duarte@relexsolutions.example Rua do Ouro 42, 1100-063 Lisboa Connect with me Image Image Plan better. Sell more. Waste less relexsolutions.example Image LinkedInYouTube

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